On this episode of Red Hot Healthcare, we have one of the top digital strategy leaders in the country - Sara Vaezy of Providence St. Joseph Health.

They are a $22 billion organization employing more than 110,000 caregivers at 50 hospitals and more than 800 clinics. But don’t let their size fool you, because they’re on the cutting edge of next generation consumer engagement and scalable growth.

On this show, we will be discussing:

• Their major investment into digital innovation

• 5 Teams - 4 Different Functions

• Engagement through dual-platforms

• Generating revenue through partnerships and commercializing new products

• Moms as the Chief Medical Oficers

• Scaling growth with telemedicine

• Multi-component Digital Journeys

• Predictability on Revenue Cycle..

• And MUCH MORE!

In this week's episode, Dr. Steve has an inspiring and powerful interview with Scott Rotermund, the co-founder and Chief Growth Officer for Welltok - an enterprise SaaS company focusing on driving healthcare consumers to attain and optimize their health.

Welltok works with payers, providers and self-insured companies; and they have recently been added to Deloitte's fastest-growing companies in North America.

This show episode includes a highly-engaging back-and-forth on:

• Welltok's CafeWell Platform
• The power of engagement in massive value gains
• Company growth through organic & inorganic means
• Loss aversion, rewards, and consumer responsibility
• 40-50% operational efficiencies realized by customers
• The importance of coordinating and streamlining multiple streams of consumer messaging.

Jacques Mulder is the US Health Sector Leader for EY. In this role, he leads teams in helping clients strategically address the transformative forces shaping the health ecosystem. He also is responsible for growing EY’s people, networks, and capabilities in the Health sector as well as developing industry-specific solutions and thought leadership.

In this episode, Dr. Steve engaging in deep discussion on healthcare strategy and current disruption with sector leader Jacques Mulder.

In this podcast audio, they discuss subjects including:

• The importance of consumer behavior on the healthcare system
• Need of innovation around market uncertainty
• Lowering prices from long-term competition from clinical efficiencies
• Cost containment vs. Cost optimization
• Data fusion systems & Global ecosystem of peer value 
• Health provider M&As - a race to drive scale

Today, two out of three patients do not pay their bill in full. TransUnion Healthcare’s analysis projects that by the year 2020, the percentage of patients not paying their bills in full will rise to 95%. More than ever risk management, proper screening prior to treatment, as well as patient financial experience is key.

Growing debt and unpaid bills are becoming a significant issue for hospitals and health systems…and today we interview a leading expert, Jonthan Wiik of Transunion on the subject. This is an interview conducted on 3/5/2018 at HIMSS in Las Vegas.

Jonathan Wiik serves as a Principal at TransUnion, in the Healthcare Solutions Division. He has over 20 years’ experience in health care, and he has worked in both the acute care and insurance setting. He has spoken at several national and state events, and has developed several nationally‐recognized programs in Point‐of‐Service (POS) Collections, financial clearance, and sharing best practices in hospital operations.

This podcast outlines the following:

• New study shows significant increase in patient out of pocket costs
• Head-scratching numbers of the healthcare future of millennial payers
• The importance of the 501R Charity designation
• How health providers will acquire new patients while reducing medical debt
• The power of financial screening technology
• Ability vs. willingness to pay
• Jonathan's book and new look on consumer payer

In this episode, Dr. Steve Ambrose speaks with telemedicine legal and regulatory expert Nathaniel Lacktman. He is the chair of Telemedicine at Foley & Lardner and writes a popular blog called Healthcare Law Today. The show tackles some of the biggest issue and most current issues in telemedicine today.

Some of the issues discussed include the following:

• The year of inflection for telemedicine
• Monster venture investing
• 4 legal hurdles remaining for telemedicine
• The expansive benefits of the Bipartisan Budget Act
• Padded number and illegalities in telemedicine
• His innovative companies to look at
• Tele-services for pharmacies, including MTM
• Telehealth as a tool for growing patient acquisition